Terms & Conditions
1. General
These Terms govern the relationship between Seller and Buyer. The Seller is, Mountainstar AB (Hello Potty Training), Swedish Org. Number 556816-5418. Buyer refers to a natural or legal person who, through Mountainstar AB's e-commerce solution (web shop), purchased a product.

2. Description of the service
Mountainstar AB (COMPANY) provides an e-commerce solution for the delivery of downloadable e-books, software or equivalent digital information products (DIGITAL PRODUCTS). After registration and payment in the Company's web shop, Buyer will have access to, and is entitled to use, the DIGITAL PRODUCT for single use.

3. Fees and payment
The price of each DIGITAL PRODUCT is inclusive of VAT, as shown in the COMPANY web shop. The buyer does not pay delivery fees, invoice fees or setup fees to the COMPANY unless this is specifically stated by the total price stated in the COMPANY's web shop at the time of payment. The COMPANY is not liable for any transaction or exchange charges that the Buyer may see from his/her bank, card redemption company, Paypal or other parties that may be part of the Buyer's chosen payment method. Payment can be made via credit card, for secure internet payments. More payment options will be offered on a regular basis.

4. Secure payments over the Internet
All transactions in the COMPANY web shop are done on secure servers with high encryption level. No card numbers are saved by the COMPANY. For payment by credit card, all transactions on STRIPE servers.

5. Shipping
No physical shipment of products occurs when COMPANY sells DIGITALA PRODUCTS. These are delivered electronically by downloading to computer, mobile or to another terminal,
or by paying a subscription or one-time fee for access to the information material on, for example, a website. Unless otherwise stated at the time of purchase, no shipping charges will be payable.

6. Transport and returns
No physical transportation of COMPANY products occurs when COMPANY sells DIGITALA PRODUCTS. These are delivered electronically by downloading to computer, mobile or to another terminal, or by paying a subscription or one-time fee for access to the information material through for instance a membership website.
However, in the case of the Buyer wanting to use a refund or claiming Error in Goods (see Items 8 and 9), the COMPANY may in some cases require the goods or parts of the DIGITAL PRODUCT in return. It may be recovering login information or otherwise ensuring that the right to the DIGITAL PRODUCT has returned to the COMPANY, in order for the COMPANY to refund the Buyer.

7. Security and system requirements
In order for the Buyer to be able to use the COMPANY products, a computer with Internet connection, as well as the most common utility programs such as web browsers and the Adobe Reader software is required. The latter can be downloaded free of charge from the Adobe website. The COMPANY uses SSL (Secure Socket Layer), a protocol for secure data transfer over the Internet (or other networks). The SSL protocol processes data in different ways and encrypts the information. SSL is required to be active in the browser settings.

8. Return Policy
As a customer of the COMPANY, the Buyer has the right to refund the purchase within 30 days from the date the Buyer received the item (the DIGITAL PRODUCT), or a substantial part of it. A request for a refund must be sent to our customer service within 30 days. Contact information is found here: https://www.hellopottytraining.com/contact-us

The message shall contain the following information; 1) Order date 2) Your name and your email address 3) Title of the products you wish to return. In order for the return to be approved, the Buyer must be a physical person. Please remember to state the reason for the return due to the right of withdrawal.

9. Error in Goods
The COMPANY is an online store that sells ebooks, software and other DIGITAL PRODUCTS and, as an online store, is responsible for:
- That you get your product on time.
- That you get what you ordered, at the price stated.
- Customer service related to delivery, payments, returns, etc.
- That your electronic payments will be made over secure, high-encryption servers at BOLAG's certified partners in leading payment solutions (see item 4, Secure Internet Security).

Should the COMPANY fail to fulfill its warranty above, you as the Purchaser have the right to contact Customer Service as soon as possible, but no later than 30 days, to ask for a refund.

10. Dispute
In case of a dispute, the COMPANY will comply with the recommendations of the Swedish Complaints Board.
We, the creators of the Hello Potty Training program, want nothing more than to help you succeed with potty training. But it’s also important to say that no guarantees can be made. Even if the solutions presented in our program and manuals works really well for many parents with young children, we cannot guarantee that it will work for you and your child. 

The advice, examples and strategies presented in this program and manuals do not necessarily suit all families and all situations. You as a parent must decide if this approach is right for you and your child and take full responsibility for this. 

The authors and publishing company take no responsibility for the consequences of following the advice contained in this book, manuals, online program, online forum, or other forms of communications.

Privacy Policy
Effective Date: January 28, 2019

1.1. PURPOSE OF POLICY. Mountainstar AB dba hellopottytraining.com (“us,” “we,” or “Company”) is committed to respecting the privacy rights of its visitors and users of this website (the “Site”). We created this Privacy Policy (“Policy”) to give you confidence as you visit and use the Site, and to demonstrate a commitment to fair information practices and the protection of privacy.

(a) Categories of Personally Identifiable Information. We collect personally identifiable information from you only if you buy the product, sign up for a newsletter, download a book-sample or contact us including:
Your name,
Your email address, and
Message details you send with inquiries.
(b) Modification or Removal Process. Please contact us if you wish to modify your information.
(c) Privacy Policy Modifications and Updates. We may update and modify this Privacy Policy. If we modify or update the policy, we will post a notice on the Site for 30 days prior to the change going into effect.
(d) Effective Date: The effective date of this new privacy policy shall be January 28, 2019.
(e) Do Not Track Signals. We do not currently honor “do not track” signals issued by browsers or other third party sources.
(f) Third Party Tracking: As a matter of transparency, we’ve decided to disclose to you whether third parties can acquire and track your personally identifiable information through our website. Google and other sites listed below can track you through this Site as we use their services for social media and infrastructure purposes. Google participates in the NIA opt out program. You can visit this link to no longer be tracked by Google and Google properties such as Google Plus. You can also visit the following sites to read their privacy policies and how they track individuals across the web:
You can use programs such as Privacy Badger to further control the collection of information regarding you online.
(a) AUTOMATIC COLLECTION. Our servers automatically recognize visitors’ domain names and IP addresses (the number assigned to computers on the Internet). No personal information about you is revealed in this process. The Site may also gather anonymous aggregate “traffic data” that does not personally identify you, but that may be helpful for marketing purposes or for improving the services we offer.
(b) COOKIES. We may use “cookies” to store a small piece of data on your computer during your visit to collect information. The cookies are used to gain information on how you use the web, which we try to incorporate into the Site to improve your experience.

(a) PERSONAL INFORMATION. We will not share your personal information with any third parties without your consent, except as necessary to provide you with the services offered by us or to comply with the law. Examples of such services include, but are not limited to, third parties providing email facilitation and hosting. However, please note that if you leave the Site and purchase a product or service we promote, the company you purchase from will notify us of the purchase as well as certain identifying information for you. We do not share this information with others.
(b) ANONYMOUS INFORMATION. We use anonymous information to analyze our Site traffic. In addition, we may use anonymous IP addresses to help diagnose problems with our server, to administer our Site, or to display the content according to your preferences. Traffic and transaction information may also be shared with business partners and advertisers on an aggregate and anonymous basis. Your personal information will not be detailed in this aggregate data.
(c) USE OF COOKIES. We use information obtained from cookies to analyze your use of the Site and to make appropriate adjustments.
(d) DISCLOSURE OF PERSONAL INFORMATION. We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (1) conform to the edicts of the law or comply with legal process served on Company, (2) protect and defend the rights or property of Company or the users of the Site, or (3) act under exigent circumstances to protect the safety of the public or users of the Site.
(e) SALE OF INFORMATION. In order to accommodate changes in our business, we may sell or buy portions of our Company or other companies or assets, including the information collected through this Site and from orders of our product including your customer information. If Company or substantially all of its assets are acquired by a third party, your personally identifiable information will be one of the assets transferred to the acquirer.
(f) DMCA CLAIM DISCLOSURES. We comply with the Digital Millennium Copyright Act of 1998, better known as the “DMCA”. Should we receive a claim of copyright infringement, we will comply with the safe harbor requirements of the DMCA. Part of that compliance may require the disclosure of your identity if you are either the allegedly infringing party or the party filing the copyright infringement complaint.

The Site has reasonable security measures in place such as Secure Sockets Layer protocols to prevent the loss, misuse, and alteration of the information that we obtain from you, but we make no assurances about our ability to prevent any such loss, misuse, to you or to any third party arising out of any such loss, misuse, or alteration.

The Site contains links to and interfaces with third party websites and online platforms. These websites and online platforms have established their own terms of use and privacy policies. You are encouraged to read those documents as we have no control over their provisions and said documents may differ greatly from our terms and privacy policy.

If you have any questions about this Policy, our practices related to this Site, please use the contact page for the Site. You can locate it by clicking the “Contact” link in the footer of the Site.

7.1. We adhere to GDPR rules and regulations